We had no security certificate (I think?).Is it possible to figure out the device's email from its web interface? I am fairly sure admin email is correct.I've tried SMTP authentication both on and off.My other reason for suspecting TLS protocol is, that was already plugged in there.This is where I'm getting the outgoing server, protocol, and port. If I access my email through the outlook web interface, I can go to settings, and then view some email server settings for POP, SMPT, and IMAP. I can send email from my work email address."Microsoft ESMTP Mail Service Ready" and I can issue some commands. I can telnet into the server on port 587 and get a welcome message like I think our smtp server and port setting are correct.I can login to the scanner's web interface as an admin, and view settings. I believe our email server is Exchange 2013. I have no idea what authentication the server required, if any. That it finds it but can't communicate with it (wrong port?) My email: error 107 (Server connection error)Ĭoworker email: error 535 (authentication error)ĭoes the first error indicate the server can't even be found? When I try to email scans, I get 2 different errors. Our IT people (who can be tough to reach) must provide them? We recently made some network changes, breaking functionality for the scanner.įirst, is it possible I can figure out the various settings on my own or is it likely I'm not the business network admin, and slightly over my head.
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